Terms of service
**Welcome to the Medical Shield Store.** By using or purchasing from this website, you agree to abide by the following terms and conditions. Please read them carefully before completing any purchase.
**1. Introduction to the Service**
Medical Shield is a brand specialized in medical devices and home care with 15 years of experience. We are committed to providing high-quality medical solutions aimed at improving the quality of life for our customers.
**2. Terms of Use**
- The user must not be under 18 years of age or must use the website under the supervision of a guardian.
- The use of the website for any illegal purposes or for violating any laws in your jurisdiction is prohibited.
- We reserve the right to refuse service to anyone for any reason and at any time.
**3. Accuracy of Information and Prices**
- We strive to provide the most accurate information about medical devices and their specifications. However, human errors may occasionally occur in prices or descriptions.
- We reserve the right to modify prices or change product specifications without prior notice.
- The prices mentioned do not include shipping and delivery fees unless otherwise stated.
**4. Orders and Payment**
- Upon completing an order, you will receive a confirmation message via email or WhatsApp.
- We provide secure and diverse payment methods (cash on delivery, credit cards).
- We reserve the right to cancel any order if fraud is suspected or the product is unavailable.
**5. Inspection and Delivery**
- **Inspection Feature:** We allow our customers the right to visually inspect the device upon delivery to verify its condition before paying the price or signing for receipt.
- We are not responsible for any delays caused by external shipping companies, but we are committed to following up on the order until it reaches you.
**6. Warranty and Maintenance (Medical Commitment)**
- Devices are subject to a one-year replacement warranty against manufacturing defects, and a two-year maintenance warranty.
- The warranty is activated from the invoice date.
- The warranty covers manufacturing defects only and does not cover malfunctions resulting from misuse or accidental incidents.
**7. Medical Disclaimer**
- The information available on the website is for device identification purposes only and does not replace consultation with a specialized doctor.
- Medical devices must be used according to the attached instructions or the guidance of specialized medical staff.
**8. Service and Terms Modifications**
- We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to review this page periodically.
**9. Contact Information**
For any inquiries regarding the Terms of Service or complaints, we are pleased to hear from you directly:
- **WhatsApp:** 01553473030
- **Email:** medicalshield6h@gmail.com